Memorandum
To Kristin Meloni; Kryslin Starett, Jamie Garrison
From Erica Parazo
Date 20 February 2012
Subject Roadrunners
Against Driving Under the Influence Visions, Missions, and Values
Introduction
As
you recall, we have met several times to discuss the vision, mission, and
values of Roadrunners Against Driving Under the Influence. I chose to document this discussion as
follows.
Vision
Statement
Within
a period of five years we hope that Roadrunners Against Driving Under the
Influence is leading the market as a provider of safe, sober rides home for
drivers and their vehicles. The
reputation of our services will far exceed that of any competitors in quality
and cost. With that being said, we see
our customer base expanding to not only San Antonio but surrounding areas as
well so that Roadrunners will have more access to our services. We hope that the driving record of our
employees remains flawless over the years so as to develop trust with our
customers and that these employees continue to provide customer service that
surpasses that of all competitors. All
of the profit attained through customer tips and community donations will be
used to expand our services and maintain our vehicles. We hope our profits exceed $500,000 over this
five year period.
Mission Statement
Our
mission is to provide a solution to the problem of drunk driving as well as
educate the community on the effects, dangers, & consequences of impaired
driving. Over a five year period we will
completely eliminate injuries and fatalities caused by drunk driving in the University
of Texas at San Antonio community.
Roadrunners Against Driving Under the Influence will present the safest
drivers to all Roadrunners when called upon.
Values
System
The
following core values reflect what is truly important to us as an organization.
These are not values that change from time to time, situation to situation or
person to person, but rather they are the foundation of our company culture. Our services will be the best in terms of
value received for time and money invested.
We will deliver excellence, strive for continuous improvement, and
respond vigorously to change. We are
dedicated to satisfying our customers.
We believe in respecting our customers, listening to their requests, and
understanding their expectations. We
strive to exceed these expectations in quality and on-time delivery. We value the Roadrunners Against Driving
Under the Influence volunteers for without them we would fail our mission. We will continue to respect their opinions
and perspectives.
Closing
Now
that we have documented on the goals, work, and attitudes of Roadrunners
Against Driving Under the Influence I am more certain than ever that we shall
attain great success. If you feel as
though I have omitted
important information regarding our vision, mission, or values, please let me
know as soon as possible by calling me at (210) 332-2000 or emailing me at
radui.ericaceo.com.
